修改曜智外呼。
This commit is contained in:
haown
parent
870373970e
commit
0153f17aa4
@ -31,8 +31,10 @@ xinelu:
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rich-text-picture-url: /richTextPictureUrl
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# 资讯富文本的上传路径
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info-rich-text-picture-url: /infoRichTextPictureUrl
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# 资讯富文本的上传路径
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# 百度外呼通话录音地址
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phone-dial-record-video: /phoneDialRecordVideo
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# 曜智外呼通话录音地址
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yz-phone-dial-record-video: /yzPhoneDialRecordVideo
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# 开发环境配置
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server:
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@ -305,6 +307,11 @@ yzaiobs:
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roleId: 1001
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routeNum: 1
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callPhone: 1234
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# 外呼选项
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outboundCall:
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type: yzaiobs
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xinyilu-database:
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# 公共机构ID（新医路，用于宣教库公共库查询）
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id: 46
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@ -91,6 +91,8 @@ public class SystemBusinessConfig {
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*/
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private String phoneDialRecordVideo;
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private String yzPhoneDialRecordVideo;
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public String getName() {
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return name;
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}
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@ -245,4 +247,12 @@ public class SystemBusinessConfig {
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public void setPhoneDialRecordVideo(String phoneDialRecordVideo) {
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this.phoneDialRecordVideo = phoneDialRecordVideo;
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}
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public String getYzPhoneDialRecordVideo() {
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return yzPhoneDialRecordVideo;
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}
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public void setYzPhoneDialRecordVideo(String yzPhoneDialRecordVideo) {
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this.yzPhoneDialRecordVideo = yzPhoneDialRecordVideo;
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}
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}
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@ -1,5 +1,6 @@
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package com.xinelu.manage.service.signpatientmanageroutenode.impl;
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import com.alibaba.fastjson2.JSON;
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import com.alibaba.fastjson2.JSONArray;
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import com.alibaba.fastjson2.JSONObject;
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import com.xinelu.common.annotation.DataScope;
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@ -13,7 +14,13 @@ import com.xinelu.common.constant.TemplateTypeConstants;
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import com.xinelu.common.constant.TriggerConditionOperatorConstants;
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import com.xinelu.common.constant.TriggerLogicConstants;
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import com.xinelu.common.constant.VisitMethodConstants;
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import com.xinelu.common.enums.*;
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import com.xinelu.common.enums.MessageStatusEnum;
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import com.xinelu.common.enums.NodeExecuteResultStatusEnum;
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import com.xinelu.common.enums.NodeExecuteStatusEnum;
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import com.xinelu.common.enums.PhoneDialMethodEnum;
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import com.xinelu.common.enums.QuestionTypeEnum;
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import com.xinelu.common.enums.RouteCheckStatusEnum;
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import com.xinelu.common.enums.RouteNodeNameEnum;
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import com.xinelu.common.exception.ServiceException;
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import com.xinelu.common.utils.SecurityUtils;
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import com.xinelu.common.utils.StringUtils;
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@ -38,7 +45,11 @@ import com.xinelu.manage.domain.specialdiseasetriggercondition.SpecialDiseaseTri
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import com.xinelu.manage.domain.textmessage.TextMessage;
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import com.xinelu.manage.domain.wechattemplate.WechatTemplate;
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import com.xinelu.manage.dto.patientinfo.PatientInfoDto;
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import com.xinelu.manage.dto.signpatientmanageroutenode.*;
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import com.xinelu.manage.dto.signpatientmanageroutenode.AppletPatientTaskDto;
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import com.xinelu.manage.dto.signpatientmanageroutenode.PatientTaskDto;
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import com.xinelu.manage.dto.signpatientmanageroutenode.RouteNodeCheckDto;
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import com.xinelu.manage.dto.signpatientmanageroutenode.SignPatientManageRouteNodeDto;
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import com.xinelu.manage.dto.signpatientmanageroutenode.UploadRobotPublishRecordDto;
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import com.xinelu.manage.mapper.labelfieldcontent.LabelFieldContentMapper;
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import com.xinelu.manage.mapper.patientinfo.PatientAllInfoViewMapper;
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import com.xinelu.manage.mapper.patientinfo.PatientInfoMapper;
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@ -62,13 +73,23 @@ import com.xinelu.manage.service.propagandainfo.IPropagandaInfoService;
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import com.xinelu.manage.service.questioninfo.IQuestionInfoService;
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import com.xinelu.manage.service.signpatientmanageroutenode.ISignPatientManageRouteNodeService;
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import com.xinelu.manage.service.specialdiseaseroute.ISpecialDiseaseRouteService;
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import com.xinelu.manage.service.yzaiobs.IYZAIOBSService;
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import com.xinelu.manage.vo.labelfieldcontent.LabelFieldInfoContentVo;
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import com.xinelu.manage.vo.patientinfo.PatientInfoVo;
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import com.xinelu.manage.vo.patientinfo.PatientNextTaskVo;
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import com.xinelu.manage.vo.patientquestionsubmitresult.PatientQuestionSubmitResultVO;
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import com.xinelu.manage.vo.propagandainfo.PropagandaMaterialsVo;
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import com.xinelu.manage.vo.questionInfo.QuestionVO;
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import com.xinelu.manage.vo.signpatientmanageroutenode.*;
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import com.xinelu.manage.vo.signpatientmanageroutenode.AIDialRecordVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.AppletRouteNodeListVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.PatientManageNodeInfoVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.PatientManageNodeListVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.PatientTaskVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.SignPatientManageNodeAuditVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.SignPatientManageRouteNodeInfoVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.SignPatientManageRouteNodeVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.SignPatientTaskVo;
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import com.xinelu.manage.vo.signpatientmanageroutenode.UploadRobotPublishRecordVo;
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import com.xinelu.manage.vo.specialdiseasenode.PatientSpecialDiseaseNodeVo;
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import com.xinelu.manage.vo.specialdiseasenode.SpecialDiseaseNodeVO;
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import com.xinelu.manage.vo.specialdiseaseroute.SpecialDiseaseRouteVO;
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@ -93,6 +114,7 @@ import org.jsoup.Jsoup;
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import org.jsoup.nodes.Document;
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import org.jsoup.nodes.Element;
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import org.jsoup.select.Elements;
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import org.springframework.beans.factory.annotation.Value;
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import org.springframework.stereotype.Service;
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import org.springframework.transaction.annotation.Transactional;
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@ -148,8 +170,12 @@ public class SignPatientManageRouteNodeServiceImpl implements ISignPatientManage
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private PhoneDialRecordMapper phoneDialRecordMapper;
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@Resource
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private IAIOBService aiobService;
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@Resource
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private IYZAIOBSService iyzaiobsService;
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@Value("${outboundCall.type}")
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private String callType;
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/**
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/**
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* 查询签约患者管理任务路径节点
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*
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* @param id 签约患者管理任务路径节点主键
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@ -587,31 +613,65 @@ public class SignPatientManageRouteNodeServiceImpl implements ISignPatientManage
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PhoneDialRecord phoneDialRecord = phoneDialRecordMapper.getLastRecord(id);
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String phoneResultJson = signPatientManageRouteNode.getPhoneResultJson();
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if (StringUtils.isNotBlank(phoneResultJson)) {
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JSONObject resultJson = JSONObject.parseObject(phoneResultJson);
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JSONArray record = resultJson.getJSONArray("record");
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recordVo.setRecord(record);
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if (StringUtils.equals("yzaiobs", callType)) {
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String phoneResultJson = signPatientManageRouteNode.getPhoneResultJson();
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if (StringUtils.isNotBlank(phoneResultJson)) {
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JSONObject resultJson = JSONObject.parseObject(phoneResultJson);
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if(ObjectUtils.isEmpty(phoneDialRecord) || StringUtils.isBlank(phoneDialRecord.getCtUuid())) {
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// 从任务中解析ctuuid
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String ctuuid = resultJson.getString("contactUUID");
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if (StringUtils.isNotBlank(ctuuid)) {
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String videoUrl = aiobService.getPhoneDialRecord(ctuuid);
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recordVo.setPhoneDialRecordVideo(videoUrl);
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// 通话记录文字
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String interactions = resultJson.getString("interactions");
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// 解析
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if (StringUtils.isNotBlank(interactions)) {
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recordVo.setRecord(JSONArray.parseArray(JSON.toJSONString(iyzaiobsService.parseRecord(interactions))));
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} else {
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recordVo.setRecord(new JSONArray());
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}
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return recordVo;
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if(ObjectUtils.isEmpty(phoneDialRecord) || StringUtils.isBlank(phoneDialRecord.getPhoneDialRecordVideo())) {
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// 从任务中解析ctuuid
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String mediaPath = resultJson.getString("mediaPath");
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if (StringUtils.isNotBlank(mediaPath)) {
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String videoUrl = iyzaiobsService.saveVideo(mediaPath, signPatientManageRouteNode.getId() + "");
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recordVo.setPhoneDialRecordVideo(videoUrl);
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if (ObjectUtils.isNotEmpty(phoneDialRecord)) {
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phoneDialRecord.setPhoneDialRecordVideo(videoUrl);
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phoneDialRecordMapper.updatePhoneDialRecord(phoneDialRecord);
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}
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}
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return recordVo;
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} else {
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recordVo.setPhoneDialRecordVideo(phoneDialRecord.getPhoneDialRecordVideo());
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return recordVo;
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}
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}
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} else if (StringUtils.equals("aiobs", callType)) {
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String phoneResultJson = signPatientManageRouteNode.getPhoneResultJson();
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if (StringUtils.isNotBlank(phoneResultJson)) {
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JSONObject resultJson = JSONObject.parseObject(phoneResultJson);
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JSONArray record = resultJson.getJSONArray("record");
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recordVo.setRecord(record);
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if(ObjectUtils.isEmpty(phoneDialRecord) || StringUtils.isBlank(phoneDialRecord.getCtUuid())) {
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// 从任务中解析ctuuid
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String ctuuid = resultJson.getString("contactUUID");
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if (StringUtils.isNotBlank(ctuuid)) {
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String videoUrl = aiobService.getPhoneDialRecord(ctuuid);
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recordVo.setPhoneDialRecordVideo(videoUrl);
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}
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return recordVo;
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}
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}
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if (StringUtils.isBlank(phoneDialRecord.getPhoneDialRecordVideo())) {
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String videoUrl = aiobService.getPhoneDialRecord(phoneDialRecord.getCtUuid());
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phoneDialRecord.setPhoneDialRecordVideo(videoUrl);
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phoneDialRecordMapper.updatePhoneDialRecord(phoneDialRecord);
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recordVo.setPhoneDialRecordVideo(videoUrl);
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} else {
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recordVo.setPhoneDialRecordVideo(phoneDialRecord.getPhoneDialRecordVideo());
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}
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}
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if (StringUtils.isBlank(phoneDialRecord.getPhoneDialRecordVideo())) {
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String videoUrl = aiobService.getPhoneDialRecord(phoneDialRecord.getCtUuid());
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phoneDialRecord.setPhoneDialRecordVideo(videoUrl);
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phoneDialRecordMapper.updatePhoneDialRecord(phoneDialRecord);
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recordVo.setPhoneDialRecordVideo(videoUrl);
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} else {
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recordVo.setPhoneDialRecordVideo(phoneDialRecord.getPhoneDialRecordVideo());
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}
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return recordVo;
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}
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@ -4,6 +4,8 @@ import com.alibaba.fastjson2.JSONObject;
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import com.aliyuncs.exceptions.ClientException;
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import com.xinelu.manage.dto.aiob.CreateDutyDto;
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import com.xinelu.manage.dto.aiob.DutyCallbackDto;
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import com.xinelu.manage.vo.yzaiobs.CallRecord;
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import java.util.List;
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/**
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* 曜智·智能外呼平台Service接口
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@ -20,7 +22,7 @@ public interface IYZAIOBSService {
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* @Author haown
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* @Date 2025-12-17 16:27
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*/
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JSONObject createDuty(CreateDutyDto createDutyDto);
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String createDuty(CreateDutyDto createDutyDto);
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/**
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* @description 任务执行回调方法
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@ -32,11 +34,12 @@ public interface IYZAIOBSService {
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JSONObject taskCallBack(DutyCallbackDto callbackDto) throws ClientException;
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/**
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* @description 单通电话数据回传接口
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* @Param * @param null
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* @description 通话录音保存到本地
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* @return null
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* @Author haown
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* @Date 2025-12-26 15:59
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*/
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JSONObject phoneCallBack();
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String saveVideo(String downloadPath, String nodeId);
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List<CallRecord> parseRecord(String interactions);
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}
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@ -1,9 +1,12 @@
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package com.xinelu.manage.service.yzaiobs.impl;
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import com.alibaba.fastjson.serializer.SerializerFeature;
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import com.alibaba.fastjson2.JSON;
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import com.alibaba.fastjson2.JSONArray;
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import com.alibaba.fastjson2.JSONObject;
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import com.aliyuncs.exceptions.ClientException;
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import com.xinelu.common.config.SystemBusinessConfig;
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import com.xinelu.common.constant.Constants;
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import com.xinelu.common.constant.PhoneMessageRemindConstants;
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import com.xinelu.common.constant.TaskCreateTypeConstant;
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import com.xinelu.common.constant.TaskStatisticsTypeConstants;
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@ -51,14 +54,24 @@ import com.xinelu.manage.service.yzaiobs.IYZAIOBSService;
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import com.xinelu.manage.vo.labelfieldcontent.LabelFieldInfoContentVo;
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import com.xinelu.manage.vo.questionsubject.QuestionSubjectVO;
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import com.xinelu.manage.vo.yzaiobs.CallRecord;
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import java.io.BufferedInputStream;
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import java.io.File;
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import java.io.FileOutputStream;
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import java.io.IOException;
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import java.io.InputStream;
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import java.math.BigDecimal;
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import java.net.HttpURLConnection;
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import java.net.URL;
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import java.time.LocalDateTime;
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import java.util.ArrayList;
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import java.util.Arrays;
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import java.util.Iterator;
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import java.util.List;
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import java.util.Objects;
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import java.util.Set;
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import java.util.stream.Collectors;
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import javax.annotation.Resource;
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import lombok.extern.slf4j.Slf4j;
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import org.apache.commons.lang3.ObjectUtils;
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import org.springframework.beans.BeanUtils;
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import org.springframework.beans.factory.annotation.Value;
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@ -76,6 +89,7 @@ import org.springframework.web.client.RestTemplate;
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* @create: 2025-12-17 17:18
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**/
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@Service
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@Slf4j
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public class YZAIOBSServiceImpl implements IYZAIOBSService {
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@Value("${yzaiobs.url}")
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private String url;
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@ -121,8 +135,10 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
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private PatientQuestionOptionResultMapper patientQuestionOptionResultMapper;
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@Resource
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private LabelFieldContentMapper labelFieldContentMapper;
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@Resource
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private SystemBusinessConfig systemBusinessConfig;
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@Override public JSONObject createDuty(CreateDutyDto createDutyDto) {
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@Override public String createDuty(CreateDutyDto createDutyDto) {
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createDutyDto.setUserId(userId);
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createDutyDto.setRoleId(roleId);
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createDutyDto.setRouteNum(routeNum);
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@ -131,68 +147,33 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
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RestTemplate restTemplate = new RestTemplate();
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HttpHeaders headers = new HttpHeaders();
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headers.setContentType(MediaType.APPLICATION_JSON);
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log.info("创建外呼任务-传输对象:{}", com.alibaba.fastjson.JSONObject.toJSONString(createDutyDto, SerializerFeature.WriteMapNullValue));
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String requestBody = JSON.toJSONString(createDutyDto);
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HttpEntity<String> requestEntity = new HttpEntity<>(requestBody, headers);
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ResponseEntity<String> responseEntity = restTemplate.postForEntity(url + "/duty/createDuty", requestEntity, String.class);
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JSONObject object = JSON.parseObject(responseEntity.getBody());
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/*try {
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HttpPost httpPost = new HttpPost(url);
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httpPost.setHeader("Content-Type", "application/json");
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httpPost.setEntity(new StringEntity(JSON.toJSONString(createDutyDto)));
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CloseableHttpClient httpclient = HttpClients.createDefault();
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CloseableHttpResponse response = httpclient.execute(httpPost);
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int status
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} catch (UnsupportedEncodingException e) {
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throw new RuntimeException(e);
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} catch (ClientProtocolException e) {
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throw new RuntimeException(e);
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} catch (IOException e) {
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throw new RuntimeException(e);
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}*/
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/*{
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"flag": true,
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"message": "任务名已存在!!!",
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"ret": 0,
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"success": false // 任务创建结果，true表示创建成功，false表示创建失败
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}*/
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/*{
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"flag": true,
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"message": "入库成功",
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"ret": 0, // 0表示成功，非0表示失败
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"success": true, // 任务创建结果，true表示创建成功，false表示创建失败
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"value": {
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"166": [ // 已创建的任务id
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{
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"id": 1045, // 任务资源id
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"phoneNumber": "18156017972", // 用户手机号
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"downLoadState": false // 音频是否下载完成
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}
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]
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}
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}*/
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if (object == null || object.getBoolean("success") == null || !object.getBoolean("success")) {
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throw new ServiceException("创建任务失败，" + object.getString("message"));
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log.info("创建外呼任务失败-原因:{}", object.getString("message"));
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return null;
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}
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log.info("创建外呼任务成功-返回值:{}", com.alibaba.fastjson.JSONObject.toJSONString(object, SerializerFeature.WriteMapNullValue));
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JSONObject data = object.getJSONObject("value");
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//Set<String> taskIds = data.keySet();
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//Iterator<String> iterator = taskIds.iterator();
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//String taskId = iterator.next();
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return data;
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Set<String> taskIds = data.keySet();
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Iterator<String> iterator = taskIds.iterator();
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String taskId = iterator.next();
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log.info("创建外呼任务成功-任务id:{}", taskId);
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return taskId;
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}
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@Override public JSONObject taskCallBack(DutyCallbackDto callbackDto) throws ClientException {
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// 从data中获取任务id
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log.info("外呼回调接口开始执行-------");
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JSONArray JSONArr = callbackDto.getData();
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if (!CollectionUtils.isEmpty(JSONArr)) {
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for (int i = 0; i < JSONArr.size(); i++) {
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JSONObject jsonObject = JSONArr.getJSONObject(i);
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System.out.println("数据回调-----------------------");
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System.out.println("数据" + i + ":"+jsonObject.toJSONString());
|
||||
log.info("数据{}:{}", i, com.alibaba.fastjson.JSONObject.toJSONString(jsonObject, SerializerFeature.WriteMapNullValue));
|
||||
DutyCallbackDataDto dutyCallbackDataDto = JSON.parseObject(jsonObject.toJSONString(), DutyCallbackDataDto.class);
|
||||
System.out.println("数据转实体类" + i + ":" +dutyCallbackDataDto.toString());
|
||||
// 是否发送短信标识
|
||||
boolean needSendSms = false;
|
||||
// 是否重拨
|
||||
@ -246,7 +227,7 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
// signPatientManageRouteNode.setPhoneResultJson(com.alibaba.fastjson.JSON.toJSONString(data, SerializerFeature.WriteMapNullValue));
|
||||
}
|
||||
|
||||
signPatientManageRouteNode.setPhoneResultJson(callbackDto.toString());
|
||||
signPatientManageRouteNode.setPhoneResultJson(com.alibaba.fastjson.JSON.toJSONString(dutyCallbackDataDto, SerializerFeature.WriteMapNullValue));
|
||||
|
||||
signPatientManageRouteNodeMapper.updateSignPatientManageRouteNode(signPatientManageRouteNode);
|
||||
|
||||
@ -268,7 +249,7 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
|
||||
// 发送短信
|
||||
if (needSendSms) {
|
||||
//System.out.println("发送短信-------------------------------------------");
|
||||
log.info("发送短信......................");
|
||||
iaiobService.sendSms(signPatientManageRoute.getPatientId(), signPatientManageRouteNode);
|
||||
}
|
||||
// 重拨
|
||||
@ -293,7 +274,7 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
PhoneDialRecord phoneDialRecord = new PhoneDialRecord();
|
||||
phoneDialRecord.setPatientId(signPatientManageRoute.getPatientId());
|
||||
phoneDialRecord.setManageRouteNodeId(signPatientManageRouteNode.getId());
|
||||
phoneDialRecord.setPatientPhone(callbackDto.getPhoneNum());
|
||||
phoneDialRecord.setPatientPhone(dutyCallbackDataDto.getPhoneNumber());
|
||||
phoneDialRecord.setDialTime(LocalDateTime.now());
|
||||
phoneDialRecord.setPhoneTemplateId(signPatientManageRouteNode.getScriptInfoId() + "");
|
||||
phoneDialRecord.setPhoneDialMethod(signPatientManageRouteNode.getPhoneDialMethod());
|
||||
@ -303,7 +284,7 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
|
||||
phoneDialRecord.setCtUuid(dutyCallbackDataDto.getCallid());
|
||||
// 通话录音地址
|
||||
phoneDialRecord.setPhoneDialRecordVideo(iaiobService.videoPath(dutyCallbackDataDto.getMediaPath(), dutyCallbackDataDto.getCallid()));
|
||||
phoneDialRecord.setPhoneDialRecordVideo(saveVideo(dutyCallbackDataDto.getMediaPath(), dutyCallbackDataDto.getCustId()));
|
||||
|
||||
phoneDialRecordMapper.insertPhoneDialRecord(phoneDialRecord);
|
||||
|
||||
@ -330,7 +311,41 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
return retObj;
|
||||
}
|
||||
|
||||
@Override public JSONObject phoneCallBack() {
|
||||
@Override
|
||||
public String saveVideo(String downloadPath, String nodeId) {
|
||||
if (StringUtils.isBlank(downloadPath)) {
|
||||
throw new ServiceException("暂未获取到录音，请稍后再试!");
|
||||
}
|
||||
String url = systemBusinessConfig.getProfile() + systemBusinessConfig.getPhoneDialRecordVideo() + "/" + nodeId + ".wav";
|
||||
File outputPath = new File(url);
|
||||
File dir = outputPath.getParentFile();
|
||||
if (!dir.exists()){
|
||||
dir.mkdirs();
|
||||
}
|
||||
try {
|
||||
outputPath.createNewFile(); // 创建文件
|
||||
URL fileUrl = new URL(downloadPath);
|
||||
HttpURLConnection connection = (HttpURLConnection)fileUrl.openConnection();
|
||||
connection.setRequestMethod("GET");
|
||||
connection.connect();
|
||||
if (connection.getResponseCode() == HttpURLConnection.HTTP_OK) {
|
||||
InputStream inputStream = new BufferedInputStream(connection.getInputStream());
|
||||
FileOutputStream outputStream = new FileOutputStream(outputPath);
|
||||
byte[] buffer = new byte[1024];
|
||||
int bytesRead;
|
||||
while ((bytesRead = inputStream.read(buffer)) != -1) {
|
||||
outputStream.write(buffer, 0, bytesRead);
|
||||
}
|
||||
outputStream.close();
|
||||
inputStream.close();
|
||||
log.info("保存到本地的录音地址：{}", Constants.RESOURCE_PREFIX + systemBusinessConfig.getPhoneDialRecordVideo() + "/" + nodeId + ".wav");
|
||||
return Constants.RESOURCE_PREFIX + systemBusinessConfig.getPhoneDialRecordVideo() + "/" + nodeId + ".wav";
|
||||
} else {
|
||||
throw new ServiceException("下载录音失败，请稍后再试");
|
||||
}
|
||||
} catch (IOException e) {
|
||||
e.printStackTrace();
|
||||
}
|
||||
return null;
|
||||
}
|
||||
|
||||
@ -343,8 +358,11 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
* @Date 2025-12-25 15:45
|
||||
*/
|
||||
private void parseQuestionInfo(String callResultTypes, String interactions, SignPatientManageRouteNode node, Long patientInfoId, Long taskExecuteRecordId) {
|
||||
PatientInfo patientInfo = patientInfoMapper.selectPatientInfoById(patientInfoId);
|
||||
|
||||
if(StringUtils.isBlank(interactions)) {
|
||||
if(StringUtils.isBlank(interactions) || StringUtils.isBlank(callResultTypes)) {
|
||||
// 返回一个空的问卷
|
||||
genenrateQuestion(node, patientInfo, taskExecuteRecordId);
|
||||
return;
|
||||
}
|
||||
List<String> callResultIntents = Arrays.asList(callResultTypes.split(","));
|
||||
@ -353,7 +371,7 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
if (CollectionUtils.isEmpty(recordList)) {
|
||||
return;
|
||||
}
|
||||
PatientInfo patientInfo = patientInfoMapper.selectPatientInfoById(patientInfoId);
|
||||
|
||||
// 查询患者画像信息
|
||||
List<LabelFieldInfoContentVo> labelFieldContentList = labelFieldContentMapper.selectByPatientId(patientInfoId);
|
||||
|
||||
@ -391,9 +409,9 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
boolean hasQuestion = false;
|
||||
String aiobQuestionName = "";
|
||||
for (int i = 0; i < recordList.size(); i++) {
|
||||
if (recordList.get(i).getContent().contains(questionNameAlias.replaceAll("\\p{P}", ""))) {
|
||||
if (recordList.get(i).getContextText().contains(questionNameAlias.replaceAll("\\p{P}", ""))) {
|
||||
hasQuestion = true;
|
||||
aiobQuestionName = recordList.get(i).getContent();
|
||||
aiobQuestionName = recordList.get(i).getContextText();
|
||||
break;
|
||||
}
|
||||
}
|
||||
@ -502,7 +520,11 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
//questionSubmitResultMapper.updatePatientQuestionSubmitResult(patientQuestionSubmitResult);
|
||||
}
|
||||
|
||||
private List<CallRecord> parseRecord(String interactions) {
|
||||
@Override
|
||||
public List<CallRecord> parseRecord(String interactions) {
|
||||
if (StringUtils.isBlank(interactions)) {
|
||||
return null;
|
||||
}
|
||||
// 先用|分隔完整的问题与答案，再用:分隔角色
|
||||
List<CallRecord> retList = new ArrayList<>();
|
||||
List<String> records = Arrays.asList(interactions.split("\\|"));
|
||||
@ -513,7 +535,26 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
CallRecord callRecord = new CallRecord();
|
||||
String[] str1 = record.split(":");
|
||||
callRecord.setRole(str1[0]);
|
||||
callRecord.setContent(str1[1]);
|
||||
if (StringUtils.equals("机器人", str1[0])) {
|
||||
callRecord.setRole("speech");
|
||||
if (str1.length > 1) {
|
||||
if(StringUtils.isNotBlank(str1[1])) {
|
||||
// 用^分隔
|
||||
String[] content = str1[1].split("\\^");
|
||||
for (int i = 0; i < content.length; i++) {
|
||||
if (StringUtils.contains(content[i], "txt=")) {
|
||||
callRecord.setContextText(content[i].replaceAll("txt=", ""));
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
} else if (StringUtils.equals("用户", str1[0])) {
|
||||
callRecord.setRole("voice");
|
||||
if (str1.length > 1) {
|
||||
callRecord.setContextText(str1[1]);
|
||||
}
|
||||
}
|
||||
|
||||
retList.add(callRecord);
|
||||
}
|
||||
return retList;
|
||||
@ -529,12 +570,92 @@ public class YZAIOBSServiceImpl implements IYZAIOBSService {
|
||||
*/
|
||||
private String getReply(List<CallRecord> callRecordList, String question) {
|
||||
for (int i = 0; i < callRecordList.size(); i++) {
|
||||
if (StringUtils.equals(callRecordList.get(i).getContent(), question)) {
|
||||
if (StringUtils.equals("用户",callRecordList.get(i+1).getRole())) {
|
||||
return callRecordList.get(i+1).getContent();
|
||||
if (StringUtils.equals(callRecordList.get(i).getContextText(), question)) {
|
||||
if (StringUtils.equals("voice",callRecordList.get(i+1).getRole())) {
|
||||
return callRecordList.get(i+1).getContextText();
|
||||
}
|
||||
}
|
||||
}
|
||||
return null;
|
||||
}
|
||||
|
||||
private void genenrateQuestion(SignPatientManageRouteNode node, PatientInfo patientInfo, Long taskExecuteRecordId) {
|
||||
QuestionInfo questionInfo = questionInfoMapper.selectQuestionInfoById(node.getQuestionInfoId());
|
||||
// 1、保存patient_question_submit_result
|
||||
PatientQuestionSubmitResult patientQuestionSubmitResult = new PatientQuestionSubmitResult();
|
||||
patientQuestionSubmitResult.setTaskExecuteRecordId(taskExecuteRecordId);
|
||||
patientQuestionSubmitResult.setPatientName(patientInfo.getPatientName());
|
||||
patientQuestionSubmitResult.setPatientId(patientInfo.getId());
|
||||
patientQuestionSubmitResult.setManageRouteId(node.getManageRouteId());
|
||||
patientQuestionSubmitResult.setManageRouteName(node.getManageRouteName());
|
||||
patientQuestionSubmitResult.setManageRouteNodeId(node.getId());
|
||||
patientQuestionSubmitResult.setManageRouteNodeName(node.getRouteNodeName());
|
||||
patientQuestionSubmitResult.setQuestionInfoId(questionInfo.getId());
|
||||
patientQuestionSubmitResult.setDepartmentId(questionInfo.getDepartmentId());
|
||||
patientQuestionSubmitResult.setDepartmentName(questionInfo.getDepartmentName());
|
||||
patientQuestionSubmitResult.setDiseaseTypeId(questionInfo.getDiseaseTypeId());
|
||||
patientQuestionSubmitResult.setDiseaseTypeName(questionInfo.getDiseaseTypeName());
|
||||
patientQuestionSubmitResult.setQuestionnaireName(questionInfo.getQuestionnaireName());
|
||||
patientQuestionSubmitResult.setQuestionnaireDescription(questionInfo.getQuestionnaireDescription());
|
||||
patientQuestionSubmitResult.setAnsweringMethod(questionInfo.getAnsweringMethod());
|
||||
patientQuestionSubmitResult.setQuestionnaireId(questionInfo.getQuestionnaireId());
|
||||
patientQuestionSubmitResult.setQuestionCount(questionInfo.getQuestionCount());
|
||||
patientQuestionSubmitResult.setQuestionnaireTotalScore(questionInfo.getQuestionnaireTotalScore());
|
||||
patientQuestionSubmitResult.setResidentId(patientInfo.getResidentId());
|
||||
patientQuestionSubmitResult.setCreateTime(LocalDateTime.now());
|
||||
questionSubmitResultMapper.insertPatientQuestionSubmitResult(patientQuestionSubmitResult);
|
||||
// 2、保存patient_question_subject_result
|
||||
List<QuestionSubjectVO> questionSubjectList = questionSubjectMapper.selectQuestionSubjectBy(node.getQuestionInfoId());
|
||||
questionSubjectList.forEach(questionSubjectVO -> {
|
||||
PatientQuestionSubjectResult patientQuestionSubjectResult = new PatientQuestionSubjectResult();
|
||||
BeanUtils.copyProperties(questionSubjectVO, patientQuestionSubjectResult);
|
||||
patientQuestionSubjectResult.setId(null);
|
||||
patientQuestionSubjectResult.setQuestionSubmitResultId(patientQuestionSubmitResult.getId());
|
||||
patientQuestionSubjectResult.setCreateTime(LocalDateTime.now());
|
||||
//不管是否是 填空题，都 写入回答 文本
|
||||
patientQuestionSubjectResult.setFillBlanksAnswer(null);
|
||||
|
||||
patientQuestionSubjectResult.setQuestionSubjectId(questionSubjectVO.getId());
|
||||
patientQuestionSubjectResultMapper.insertPatientQuestionSubjectResult(patientQuestionSubjectResult);
|
||||
|
||||
// 3、保存patient_question_option_result
|
||||
QuestionSubjectOption questionSubjectOptionQuery = new QuestionSubjectOption();
|
||||
questionSubjectOptionQuery.setQuestionnaireSubjectId(questionSubjectVO.getId());
|
||||
List<QuestionSubjectOption> questionSubjectOptions = questionSubjectOptionMapper.selectQuestionSubjectOptionList(questionSubjectOptionQuery);
|
||||
List<PatientQuestionOptionResult> patientQuestionOptionResults = new ArrayList<>();
|
||||
|
||||
questionSubjectOptions.forEach(questionSubjectOption -> {
|
||||
PatientQuestionOptionResult patientQuestionOptionResult = new PatientQuestionOptionResult();
|
||||
BeanUtils.copyProperties(questionSubjectOption, patientQuestionOptionResult);
|
||||
patientQuestionOptionResult.setOptionChooseSign(0);
|
||||
patientQuestionOptionResult.setOptionChooseSign(0);
|
||||
patientQuestionOptionResult.setId(null);
|
||||
patientQuestionOptionResult.setCreateTime(LocalDateTime.now());
|
||||
patientQuestionOptionResult.setQuestionSubjectResultId(patientQuestionSubjectResult.getId());
|
||||
|
||||
patientQuestionOptionResult.setQuestionSubjectOptionId(questionSubjectOption.getId());
|
||||
|
||||
patientQuestionOptionResults.add(patientQuestionOptionResult);
|
||||
});
|
||||
|
||||
if (!CollectionUtils.isEmpty(patientQuestionOptionResults)) {
|
||||
List<PatientQuestionOptionResult> remarkableFlag = patientQuestionOptionResults.stream()
|
||||
.filter(Objects::nonNull)
|
||||
.filter(item -> StringUtils.isNotBlank(item.getRemarkableFlag()) && Objects.nonNull(item.getOptionChooseSign()) && item.getOptionChooseSign().equals(0) && ContentedAndRemarkableFlagEnum.REMARKABLE.getInfo().equals(item.getRemarkableFlag()))
|
||||
.collect(Collectors.toList());
|
||||
if (!CollectionUtils.isEmpty(remarkableFlag)) {
|
||||
patientQuestionSubmitResult.setRemarkableFlag(ContentedAndRemarkableFlagEnum.REMARKABLE.getInfo());
|
||||
}
|
||||
List<PatientQuestionOptionResult> contentedFlag = patientQuestionOptionResults.stream()
|
||||
.filter(Objects::nonNull)
|
||||
.filter(item -> org.apache.commons.lang3.StringUtils.isNotBlank(item.getContentedFlag()) && Objects.nonNull(item.getOptionChooseSign()) && item.getOptionChooseSign().equals(0) && ContentedAndRemarkableFlagEnum.DISCONTENTED.getInfo().equals(item.getRemarkableFlag()))
|
||||
.collect(Collectors.toList());
|
||||
if (!CollectionUtils.isEmpty(contentedFlag)) {
|
||||
patientQuestionSubmitResult.setContentedFlag(ContentedAndRemarkableFlagEnum.DISCONTENTED.getInfo());
|
||||
}
|
||||
}
|
||||
questionSubmitResultMapper.updatePatientQuestionSubmitResult(patientQuestionSubmitResult);
|
||||
patientQuestionOptionResultMapper.saveQuestionOptionList(patientQuestionOptionResults);
|
||||
});
|
||||
}
|
||||
}
|
||||
|
||||
@ -17,6 +17,6 @@ public class CallRecord {
|
||||
/**
|
||||
* 说话内容
|
||||
*/
|
||||
private String content;
|
||||
private String contextText;
|
||||
|
||||
}
|
||||
|
||||
@ -163,6 +163,9 @@ public class YZAIOBSTask {
|
||||
createDutyDto.setStartDate(LocalDate.now().format(DateTimeFormatter.ofPattern("yyyy-MM-dd")));
|
||||
createDutyDto.setNoticeSwitch(1);
|
||||
createDutyDto.setDeduplicationSwitch(true);
|
||||
JSONObject repStrategy = new JSONObject();
|
||||
repStrategy.fluentPut("hangState", "").fluentPut("state", "").fluentPut("intention", "");
|
||||
createDutyDto.setRepStrategy(repStrategy);
|
||||
//3、开始组装本任务下的客户变量
|
||||
//遍历最内层任务节点
|
||||
JSONArray dataArr = new JSONArray();
|
||||
@ -176,8 +179,7 @@ public class YZAIOBSTask {
|
||||
List<LabelFieldInfoContentVo> labelFieldContentList = labelFieldContentMapper.selectByPatientId(patientInfo.getId());
|
||||
// 处理变量
|
||||
JSONObject jsonObject = new JSONObject();
|
||||
//TODO 需要验证是任务id还是患者id
|
||||
jsonObject.fluentPut("手机号", patientInfo.getPatientPhone()).fluentPut("custId", node.getId());
|
||||
jsonObject.fluentPut("手机号", patientInfo.getPatientPhone()).fluentPut("custId", node.getId() + "");
|
||||
if (StringUtils.isNotBlank(scriptInfo.getVariables())) {
|
||||
List<String> variables = Arrays.asList(scriptInfo.getVariables().split("\\|"));
|
||||
variables.forEach(variable -> {
|
||||
@ -192,30 +194,30 @@ public class YZAIOBSTask {
|
||||
});
|
||||
|
||||
createDutyDto.setDataArr(dataArr);
|
||||
JSONObject taskObj = iyzaiobsService.createDuty(createDutyDto);
|
||||
String taskId = taskObj.keySet().iterator().next();
|
||||
String taskId = iyzaiobsService.createDuty(createDutyDto);
|
||||
if (StringUtils.isNotBlank(taskId)) {
|
||||
routeNodeGroupListByScriptInfoId.get(scriptInfoId).forEach(nodeForTask -> {
|
||||
ScriptInfoTaskInfo scriptInfoTaskInfo = new ScriptInfoTaskInfo();
|
||||
scriptInfoTaskInfo.setScriptInfoId(scriptInfoId);
|
||||
scriptInfoTaskInfo.setTaskId(taskId);
|
||||
scriptInfoTaskInfo.setRobotId(scriptInfo.getRobotPublishId());
|
||||
scriptInfoTaskInfo.setCreateTime(LocalDateTime.now());
|
||||
scriptInfoTaskInfo.setSn(sn);
|
||||
scriptInfoTaskInfo.setSignPatientManageRouteNodeId(nodeForTask.getId());
|
||||
scriptInfoTaskInfo.setSignPatientManageRouteId(nodeForTask.getManageRouteId());
|
||||
scriptInfoTaskInfo.setAiobTaskType(AiobTaskTypeContant.BATCHTASK);
|
||||
//进入拔打记录表（用于后续重拨处理等判断)----有时间再优化为批量插入
|
||||
scriptInfoTaskInfoMapper.insertScriptInfoTaskInfo(scriptInfoTaskInfo);
|
||||
|
||||
routeNodeGroupListByScriptInfoId.get(scriptInfoId).forEach(nodeForTask -> {
|
||||
ScriptInfoTaskInfo scriptInfoTaskInfo = new ScriptInfoTaskInfo();
|
||||
scriptInfoTaskInfo.setScriptInfoId(scriptInfoId);
|
||||
scriptInfoTaskInfo.setTaskId(taskId);
|
||||
scriptInfoTaskInfo.setRobotId(scriptInfo.getRobotPublishId());
|
||||
scriptInfoTaskInfo.setCreateTime(LocalDateTime.now());
|
||||
scriptInfoTaskInfo.setSn(sn);
|
||||
scriptInfoTaskInfo.setSignPatientManageRouteNodeId(nodeForTask.getId());
|
||||
scriptInfoTaskInfo.setSignPatientManageRouteId(nodeForTask.getManageRouteId());
|
||||
scriptInfoTaskInfo.setAiobTaskType(AiobTaskTypeContant.BATCHTASK);
|
||||
//进入拔打记录表（用于后续重拨处理等判断)----有时间再优化为批量插入
|
||||
scriptInfoTaskInfoMapper.insertScriptInfoTaskInfo(scriptInfoTaskInfo);
|
||||
|
||||
//设置拨打状态
|
||||
SignPatientManageRouteNode signPatientManageRouteNode_DialStatus = new SignPatientManageRouteNode();
|
||||
// signPatientManageRouteNode_DialStatus.setManageRouteId(routeId);
|
||||
signPatientManageRouteNode_DialStatus.setId(nodeForTask.getId());
|
||||
signPatientManageRouteNode_DialStatus.setDialStatus(DialStatusEnum.DIALED.getInfo());
|
||||
signPatientManageRouteNode_DialStatus.setTaskIdExt(taskId);
|
||||
signPatientManageRouteNodeMapper.updateDialStatusByNodeId(signPatientManageRouteNode_DialStatus);
|
||||
});
|
||||
//设置拨打状态
|
||||
SignPatientManageRouteNode signPatientManageRouteNode_DialStatus = new SignPatientManageRouteNode();
|
||||
// signPatientManageRouteNode_DialStatus.setManageRouteId(routeId);
|
||||
signPatientManageRouteNode_DialStatus.setId(nodeForTask.getId());
|
||||
signPatientManageRouteNode_DialStatus.setDialStatus(DialStatusEnum.DIALED.getInfo());
|
||||
signPatientManageRouteNode_DialStatus.setTaskIdExt(taskId);
|
||||
signPatientManageRouteNodeMapper.updateDialStatusByNodeId(signPatientManageRouteNode_DialStatus);
|
||||
});
|
||||
}
|
||||
}
|
||||
});
|
||||
});
|
||||
@ -292,19 +294,21 @@ public class YZAIOBSTask {
|
||||
createDutyDto.setDutyName(dutyName);
|
||||
createDutyDto.setDutyType(scriptInfo.getRobotPublishId());
|
||||
createDutyDto.setDutySceneId(Integer.parseInt(scriptInfo.getRobotPublishId()));
|
||||
createDutyDto.setOutboundPeriods("[\"09:00~11:35\",\"15:55~23:30\"]");
|
||||
createDutyDto.setOutboundPeriods("[\"09:00~11:30\",\"14:00~17:30\"]");
|
||||
createDutyDto.setStartDate(LocalDate.now().format(DateTimeFormatter.ofPattern("yyyy-MM-dd")));
|
||||
createDutyDto.setEndDate(LocalDate.now().format(DateTimeFormatter.ofPattern("yyyy-MM-dd")));
|
||||
JSONObject repStrategy = new JSONObject();
|
||||
if (StringUtils.isNotBlank(node.getPhoneRedialTimes())) {
|
||||
createDutyDto.setDuplication(PhoneRedialTimesEnum.getValueByInfo(node.getPhoneRedialTimes()).getValue());
|
||||
createDutyDto.setPeriod(node.getPhoneTimeInterval());
|
||||
repStrategy.fluentPut("hangState", "").fluentPut("state", "1,2,4,5,6,7,8").fluentPut("intention", "");
|
||||
} else {
|
||||
createDutyDto.setDuplication(0);
|
||||
repStrategy.fluentPut("hangState", "").fluentPut("state", "").fluentPut("intention", "");
|
||||
}
|
||||
createDutyDto.setPeriod(node.getPhoneTimeInterval());
|
||||
createDutyDto.setNoticeSwitch(1);
|
||||
createDutyDto.setDeduplicationSwitch(true);
|
||||
JSONObject repStrategy = new JSONObject();
|
||||
repStrategy.fluentPut("hangState", "").fluentPut("state", "1,2,4,5,6,7,8").fluentPut("intention", "");
|
||||
createDutyDto.setRepStrategy(repStrategy);
|
||||
createDutyDto.setDeduplicationSwitch(true);
|
||||
createDutyDto.setNoticeSwitch(1);
|
||||
|
||||
|
||||
//遍历最内层任务节点
|
||||
JSONArray dataArr = new JSONArray();
|
||||
@ -317,8 +321,7 @@ public class YZAIOBSTask {
|
||||
List<LabelFieldInfoContentVo> labelFieldContentList = labelFieldContentMapper.selectByPatientId(patientInfo.getId());
|
||||
// 处理变量
|
||||
JSONObject jsonObject = new JSONObject();
|
||||
//TODO 需要验证是任务id还是患者id
|
||||
jsonObject.fluentPut("custId", node.getId()).fluentPut("手机号", patientInfo.getPatientPhone());
|
||||
jsonObject.fluentPut("custId", node.getId() + "").fluentPut("手机号", patientInfo.getPatientPhone());
|
||||
if (StringUtils.isNotBlank(scriptInfo.getVariables())) {
|
||||
List<String> variables = Arrays.asList(scriptInfo.getVariables().split("\\|"));
|
||||
variables.forEach(variable -> {
|
||||
@ -332,12 +335,15 @@ public class YZAIOBSTask {
|
||||
}
|
||||
|
||||
createDutyDto.setDataArr(dataArr);
|
||||
JSONObject taskObj = iyzaiobsService.createDuty(createDutyDto);
|
||||
String taskId = iyzaiobsService.createDuty(createDutyDto);
|
||||
//设置拨打状态
|
||||
SignPatientManageRouteNode signPatientManageRouteNode_DialStatus = new SignPatientManageRouteNode();
|
||||
signPatientManageRouteNode_DialStatus.setId(node.getId());
|
||||
signPatientManageRouteNode_DialStatus.setDialStatus(DialStatusEnum.DIALED.getInfo());
|
||||
signPatientManageRouteNodeMapper.updateDialStatusByNodeId(signPatientManageRouteNode_DialStatus);
|
||||
if (StringUtils.isNotBlank(taskId)) {
|
||||
SignPatientManageRouteNode signPatientManageRouteNode_DialStatus = new SignPatientManageRouteNode();
|
||||
signPatientManageRouteNode_DialStatus.setId(node.getId());
|
||||
signPatientManageRouteNode_DialStatus.setDialStatus(DialStatusEnum.DIALED.getInfo());
|
||||
signPatientManageRouteNode_DialStatus.setTaskIdExt(taskId);
|
||||
signPatientManageRouteNodeMapper.updateDialStatusByNodeId(signPatientManageRouteNode_DialStatus);
|
||||
}
|
||||
});
|
||||
}
|
||||
log.info("曜智智能外呼创建实时任务定时任务执行完成......");
|
||||
|
||||
Loading…
Reference in New Issue
Block a user